Stop chasing contractors. One maintenance contact for every unit.
Columbia Ridge Management keeps 100+ Cincinnati rental units running, and we built Columbia Ridge Services to do it without the voicemail tag. Now the same dispatch desk, vetted roster, and paperwork run for your properties too — whether you own two doors or two hundred.
Tenant coordination, handled
We schedule directly with your tenants, confirm access, and follow up after the visit. You approve; we do the back-and-forth.
Spending caps you set
Pre-approve a per-visit cap. Routine fixes just get done; anything above it gets a quote and your OK first.
Every trade through one contact
Plumbing, HVAC, electrical, handyman, turnovers, roof and gutter work, lawn care. One request, whichever pro the job needs.
Photos and one clean invoice
Before/after photos, parts detail, and labor on a single itemized invoice per job — ready for your bookkeeper or your owner statement.
Emergencies after hours
Active leak, no heat, no water: a dispatcher triages and sends someone. Non-emergencies wait for the next window so you don’t pay emergency rates for a dripping faucet.
Tested on our own portfolio
Every pro on the roster already works Columbia Ridge Management units. If they stop performing there, they come off the list here.
Common jobs, done right the first time.
- Turnover punch lists between tenants
- Unit plumbing repairs and clogged drains
- Water heater swaps
- Furnace and AC service calls
- Electrical troubleshooting and fixture swaps
- Emergency water shut-offs and leak response
- Common-area and exterior maintenance
- Gutter cleaning and roof repairs
- Seasonal and preventive maintenance visits
Questions people ask us.
Do you coordinate directly with my tenants?
Yes. Once you approve a work order, we contact the tenant, schedule, confirm access, and keep both of you updated. You get one invoice per job with photos.
Can I set a spending limit so you don’t have to call me on every job?
Yes. Set a per-visit cap (for example, "go ahead under $250 without approval"). Anything over gets a quote and your explicit go-ahead before work starts.
How is billing structured?
One itemized invoice per job from Columbia Ridge Services, with before/after photos and any parts receipts attached. We can bill per property, per owner, or per portfolio depending on what your accounting needs.
What trades can you cover?
Plumbing, HVAC, electrical, handyman and turnover work, roofing, gutter cleaning, and lawn care — all through the same contact. Trades that Ohio licenses (plumbing, HVAC, electrical) are done by licensed pros.
Is this a home warranty or a lead-generation site?
Neither. Warranties pay contractors to avoid repairs; lead-gen sites sell your job to several contractors at once. We are one accountable company dispatching the same roster we use on our own units.
Do you handle after-hours tenant emergencies?
Yes — emergency dispatch for active leaks, no heat, and no water, around the clock. We triage first so you are not paying an emergency rate for something that can wait until morning.
How do I get started?
Send one request through the site the same way a homeowner would, or call and tell us about your properties. We will set up your spending cap, contact preferences, and billing before the first job.
Tell us about your properties.
Use the form above or call. We set up your spending cap, contact preferences, and billing before the first job — nothing is charged to get started.